Route maps for your airline have now been added to the game. To view your airline's route map, go to Manage Airline -> Routes -> Route Map
Route maps will display all of your airline's active routes, along with all airports that you have gates at regardless of whether or not you operate a flight to that airport.
The game has been reset following the recent server upgrades. We have taken steps to reduce the load on the server by making the game run a bit more efficiently, as well as upgraded to a larger server to accommodate all of the new players that have joined recently. As we move forward, we will continue to improve the efficiency of the game in the back-end. In the future, it should now be easier for us to upgrade the servers if the need arises. Please let us know if you run into any issues or bugs following this upgrade.
We are also working on an improved IFE and IFS system for the near future. You will be able to create cabin configurations and apply them to your aircraft, as well as create service configurations for different routes. Your options will affect how your airline is perceived by the public, and thus will affect your reputation gain and profits. Stay tuned!
You may notice some slow response times from the game. We are still investigating the cause of it, but believe the recent influx of new players may have played a role. We will have to upgrade the server in the next 2 weeks to handle the increased loads, so until then the slow loading times will probably continue.
It is also very likely that a game reset will accompany the server upgrade. We will have more information to share in the coming days. Thank you for your patience!
The new route overview page has been released. Route Overview differs from Route Management in that it does not allow you to edit the route configurations, instead it displays statistics relating to all of the routes that you fly. Frequency, loadfactor, and profit margins are displayed on a per-route basis, and if you enable custom flight numbers, you can see an even more detailed breakdown.
To view the Route Overview page, go to Manage Airline ==> Routes ==> Route Overview
A number of changes have been made to the calculations surrounding reputation gain.
Reputation is now gained much slower, at about a third the rate it was previously gained at. Reputation gained per flight still depends on the distance of the flight, as well as how many passengers you are carrying and how much legroom you have. The main difference is, reputation gain slows down the higher your airline's reputation gets. Additionally, airlines now start at 10% reputation rather than 35%. Please read this thread in our forums for more info and discussion.
One the airline overview page, you will now see two buttons - one for uploading a logo, and another for uploading a livery.
Logos cannot exceed 300px by 150px
Liveries cannot exceed 600px by 150px
Images must be in .PNG format.
To change the logo or livery image just click on it and upload a new one.
For discussion please see this thread in the forums.
As most of you probably noticed, the game was down for most of today, showing a 502 Bad Gateway or 504 Gateway Timeout error. We have since resolved the issue and took steps to prevent it from happening again. All background calculations such as flights, financial transactions and so on should have caught themselves up once the game came back online so there should not be any issues on that front. If you do notice an issue that you believe may have resulted from the downtime, please post it on the issue tracker so we can look into it. For discussion, see this thread.
The new issue tracker is online! This replaces the Suggestions and subsequent Bug Reports sections in the forums. The issue tracker software will help streamline the processing of bug reports as well as new feature implementations, and provide an easy way to track the progress of any particular issue.
The issue tracker can be accessed by clicking here.
For instructions on how to sign up and submit a bug report or new feature, see the instructions in this thread.
The route system has been patched again to resolve issues with routes that only fly on certain days. Sometimes, depending on the timing, if a route was scheduled to fly every other day, and it was an overnight flight, the return trip (or second leg of the route) would fail to schedule. That has now (hopefully) been resolved. Please let us know if you run into any issues.
Some new formulas have been put in place for calculating operating costs of flights, as well as some new cost categories on the income statement. Operating cost is now broken down into Taxes, Maintenance, Insurance, IFE/IFS costs and Misc Costs. For more information and to view the revised operating cost forumlas, view this thread in our forums.